Your customer portal: logging in and what you can see

Your customer portal lives at https://crm.framewright.cloud. It's where you open support tickets, follow their progress and read the guides in this knowledge base.

Logging in

  1. Go to https://crm.framewright.cloud.
  2. Click Login.
  3. Enter the email address we registered for you and your password.

Don't have a login yet? Email info@framewright.cloud and we'll set one up for you.

Forgot your password?

  1. On the login page, click Forgot password?
  2. Enter your email address.
  3. Open the email we send you and follow the link to choose a new password.

Nothing arrived after a few minutes? Check your spam folder, then email info@framewright.cloud.

What you can do in the portal

  • Open and follow support tickets. This is the fastest way to reach us. See the article How to get help: ticket or email.
  • Read the knowledge base. Step-by-step guides for working with us and for your website.

Keep your login safe

Use a unique password, and don't share your login with colleagues. If someone else in your team needs access, ask us to add them as a separate contact.

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